By problem
By sector
Build9 monthsBigCommerce + custom OMS
B2B ordering built around delivery windows.
Caterite · Food wholesale
32% increase in repeat orders. AOV up 19%.
14,000 trade accounts onboarded without retraining.
+32%
repeat orders
14k
trade accounts
£40m
GMV through stack
First peak after go-live: zero callouts.
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Build14 monthsHeadless · Algolia
180,000 parts, searchable in under 200ms.
Yanmar · B2B parts & manufacturing
Live across EMEA in 14 months. 12 distributors on day one.
Search-to-quote down from 9 minutes to 90 seconds.
180k
SKUs indexed
<200ms
search response
9 → 1.5m
search to quote
A dealer can quote a part on the phone before the customer finishes the question.
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Replatform6 monthsAdobe Commerce
A 75-year furniture retailer onto a modern stack.
Housing Units · Retail & home
Replatformed without a trading freeze. Conversion up 18% in Q1.
38,000 SKUs migrated. Page weight cut by 61%.
+18%
conversion · Q1
0
freeze days
−61%
page weight
The Saturday after go-live was their best in three years.
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BuildPeak hardening · 8 wksShopify Plus
A peak-season storefront that does not buckle on Black Friday.
Ooni · Retail & home
Held 11× baseline traffic at 280ms TTFB. Zero queueing.
£4.7m taken in the first six hours. No incidents on call.
11×
peak traffic held
280ms
TTFB at peak
£4.7m
first six hours
The on-call engineer watched it from the pub.
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PIM & Data5 monthsAkeneo · Algolia
Nine years of product data, four spreadsheets, no system of record.
Nutri Advanced · Health & beauty
6,400 SKUs governed in one PIM. Content lead-time down 71%.
New product to live across 9 markets in under a week.
6.4k
SKUs governed
−71%
content lead-time
9
markets, one source
The merchandising team got two days a week back.
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Rescue11 weeksInherited · stabilised
A stalled programme, six months from a contractual go-live.
ASSA ABLOY · B2B parts & manufacturing
Stabilised in 11 weeks. Hit the original date with no descope.
Inherited 340 open defects. Closed to 12 by go-live.
11 wks
to stable
0
descope
340 → 12
open defects
Picked up Friday. First merge in main on Monday.
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Support6 years on contract24/7 · custom
Always-on support for a programme that cannot go dark.
Jaguar Land Rover · B2B parts & manufacturing
Six years on contract. 99.98% uptime across the period.
Same engineering pod year on year. Median P1 acknowledged in 4 minutes.
99.98%
uptime · 6 yrs
4 min
median P1 ack
Same
engineers
The lead engineer has been on it longer than two of their CIOs.
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AI for Commerce4 weeksAlgolia + LLM rerank
Search that understands the trade, not just the catalogue.
Eurocell · Builders' merchants
+22% search-to-cart. 38% fewer zero-result queries.
Trade slang, part numbers and SKU codes resolved in one query.
+22%
search to cart
−38%
zero results
11 wks
to payback
Live in four weeks. Paid back in eleven.
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Where we go deepest
Five sectors, repeated.
The same problems show up the second and third time we work in a sector. We've seen them before. That's most of what good delivery is.
32
Builders' merchants
Huws Gray · Bradfords · Eurocell · Sydenhams · Donaldson · Covers · MGM Timber
View →
22
Food wholesale
Bidfood · Caterite · Philip Dennis · METRO AG · Henderson · dnata · Ooni Pizza · Spar
View →
18
B2B parts & manufacturing
Jaguar Land Rover · JCB · Yanmar · GS Yuasa · Midwich · Autoglym · Demon Tweeks
View →
30
Retail & home
Housing Units · Denelli Italia · Home Bargains · DUSK · 247 Blinds · GAME
View →
6
Health & beauty
Nutri Advanced · PZ Cussons · Medtree · British Heart Foundation
View →
The full edit
97 programmes across commerce, data and support.
Replatforms, builds, rescues, support, PIM and AI. Delivered since 1995.
Use it to check sector, platform or programme type.
Open the full edit →98
replatforms
143
builds
47
rescues
218
support
64
PIM & data
32
AI
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