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Issue 033BriefingAdobe CommerceRef 099

Adobe Commerce upgrade discipline: what to automate, what to refuse

Staying current with Adobe Commerce upgrades is vital. We examine the non-negotiables for automation, the areas requiring human judgment, and what to refuse to keep your platform stable and performant.

Neil Boughton· Technical Director
5 min readReviewed March 2025
"Discipline in Adobe Commerce upgrades means knowing what to automate, what to refuse, and what requires careful human scrutiny."
Written by
Neil Boughton, Technical Director at iWeb
Neil Boughton
Technical Director
29 years at iWeb

Neil leads platform architecture and integration strategy at iWeb. He has designed ERP and commerce integration patterns across manufacturing, wholesale and retail, and writes about operational resilience, release governance, observability, and the infrastructure decisions that determine whether large programmes stay stable under pressure. Bias toward durable, measurable systems over architectural theatre.

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