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Issue 032Field NoteRescueRef 097

In conversation with a CFO who funded a rescue: what the board needed to hear

Discussing the critical conversations and hard-won realisations that precede a successful commerce engineering rescue operation, from the perspective of a CFO.

Neil Boughton· Technical Director
3 min readReviewed February 2025
"The cost of doing nothing started outweighing the cost of intervention."
Written by
Neil Boughton, Technical Director at iWeb
Neil Boughton
Technical Director
29 years at iWeb

Neil leads platform architecture and integration strategy at iWeb. He has designed ERP and commerce integration patterns across manufacturing, wholesale and retail, and writes about operational resilience, release governance, observability, and the infrastructure decisions that determine whether large programmes stay stable under pressure. Bias toward durable, measurable systems over architectural theatre.

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