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Issue 026Field NoteRescueRef 080

Rescue benchmark: the eight metrics we measure on day one and what good actually looks like

When a project is failing, or performance is poor, our first step is to establish a baseline. We measure these eight metrics on day one to understand the current state and inform rescue strategies.

Neil Boughton· Technical Director
4 min readReviewed August 2024
"On day one of an Adobe Commerce rescue, we establish a clear, objective metric-based baseline to dictate the strategy."
Written by
Neil Boughton, Technical Director at iWeb
Neil Boughton
Technical Director
29 years at iWeb

Neil leads platform architecture and integration strategy at iWeb. He has designed ERP and commerce integration patterns across manufacturing, wholesale and retail, and writes about operational resilience, release governance, observability, and the infrastructure decisions that determine whether large programmes stay stable under pressure. Bias toward durable, measurable systems over architectural theatre.

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